Online services

Welcome to Orion online services. Apply for consents, connections, sign up for outage notifications, or apply for maps.

If you need to talk to our Customer support team, they are available 24/7 on 03 363 9898 or 0800 363 9898.

Outage notifications

Outage notifications
Sign up and manage outage notifications.

Connections
For all new connections, disconnections and alterations and generation requests.

Consents
Close approach, high load and excavation (standover) consents.

Orion Geospatial Portal

Orion Geospatial Portal
Geospatial information for Orion approved companies and individuals engaged or contracted to complete work on or around the Orion network.

Underground network maps

Underground network maps
Orion Geospatial Hub and Underground Network Viewer requests and access. Available to third parties after access is approved.

Network load
Current load levels and load management activities.

Network details

Network details
Network standards, specifications and technical drawings.

	Pay now
	Pay your Connection fee here

Network access training

Please click here to view and enrol in upcoming courses.

Update Orion online services

Regular maintenance
Thursdays 7-9pm
On Thursdays between 7-9pm online services will be unavailable as we carry out routine maintenance and updates.